14 hours ago
Friday, October 2, 2009
I know it's been a while....but...
I'm old and tired...end of story. But today I had a 1st, and I do mean a 1st. I was in the office ordering more stuff than we know what to do with and decided to take a break and come into the shop. I wish I had stayed in the office. Poor Connie comes to me with a green bag that had seen better days and said, "Sally, this woman is in the shop and wants to return all this..." Now, all this was every one of the 9 Berlin Woolworks charts, fabric cut and she'd sewn on it, and the Kay's Creations frame she purchased to stitch it on. She presented the letter I had sent her when she ordered it..with the date...MAY 2006...on it. I looked at Connie and of course said, "What are you kidding me...she purchased this in 2006...3 years ago..3 years, 4 months ago to be more precise." Connie said, "I know that, but I don't know what to say to her." Renee was at the cutting table mumbling, "I know what to say...say no!" You know, we have the policy, (as does most any other shop that carry charts, fibers, cut fabrics, and open kits) that those items can't be returned and yet, people invariably try to return these things. They don't see that there are people who xerox the charts, people who cut what they need from a skein of floss,cut a piece of the fabric off and then return it..all of those are the reason we don't take things back. Then of course, I start feeling guilty, even though I don't even think we carry this particular series anymore...so I said, I wouldn't take back the fabric, nor would I take back the Kay's Creation stand, because both had threads still on them that she put there. But I did take back the charts...am I happy, hell no...do I think this was fair...an even bigger hell no, but I did say no cash would be changing hands...she could have a store credit. And what do we see her looking at...Ink Circles...Honestly she'll probably bring that back in 3 years. Anyway, she's got to do a whole lot of shopping since the return was $100. Now you can see why I'm not a happy camper. On the plus side....The Delaware Sampler Guild is here and I like this group of stitchers, so it's going to be a fun weekend. Right now they are chowing down at the reception so it's pretty quiet in here. But I wanted you to know I'm still alive and kicking and I've been ranting up a storm about that jackass Jon Gosselin and the Roman Polanski rape issue..I'll try to keep it off the blog, but it might just have to be said. And then there's Survivor and Russell..another jackass who needs to keep his big mouth shut, but we all know that those who think they are in charge will be going home on that show and I won't be sorry to see him go. Let's see what have I missed...oh my God, the Housewives of Atlanta...well they are just one hot mess those girls. Anyway...I've got to run...catch you tomorrow...thanks for stopping by.